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The CCS Southeast Service Operations Center (SOC) based in Jacksonville, FL is the central hub through which we manage all services such as help desk support, remote monitoring, emergency field service, on-site support, and more. With GPS visibility of our field tech teams, we can adjust to whatever service need may arise. 

CCS Service Operations Center Offers

  • 8-5 live Help Desk call center
  • Remote programming/diagnostics
  • Active system monitoring
  • Service Contract administration
  • Field Services operations control